Mass Care Readiness Series

Mass Care & Mass Fatality
Online Course
2 hours
University of Arizona
Mountain West Preparedness and Emergency Learning Center
Fatality Management
Mass Care
Volunteer Management

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The Mass Care Series consists of four modules presenting different aspects of the public health response to a significant emergency incident. Topics covered include the management of mass casualty and mass fatality events, coordination of evacuation and sheltering operations, and utilization of volunteers in emergency response.

Learning Objectives: 
  • Define a mass casualty incident and the goals of mass casualty response
  • List the differences between non-biological and biological mass casualty incidents
  • Discuss the planning considerations pertinent to a mass casualty incident
  • Describe public health roles in non-biological and biological mass casualty responses
  • Discuss the challenges in the provision of surge capacity related to infrastructure, personnel, and supplies
  • List the local and federal response assets available for mass casualty incidents
  • Define mass fatality
  • Describe the importance of mass fatalities planning in disaster preparedness
  • Describe the Incident Command System (ICS) employed during a Mass Fatality Incident (MFI)
  • Describe the role of public health departments and professionals during a MFI
  • Identify planning considerations that need to be incorporated into MFI preparedness plans
  • Understand the importance of interagency coordination in managing a MFI
  • Describe the Mortuary Affairs (MA) system
  • List the community assessments necessary for evacuation, mass care, and shelter planning
  • Describe why it is important to establish working partnerships with other agencies and jurisdictions prior to a disaster incident
  • Explain the importance of communication and education for successful evacuation, mass care, and sheltering
  • List several reasons for evacuation success and failure
  • Explain the role of public health personnel in managing the evacuation, mass care, and sheltering requirements of special needs populations
  • Describe the roles of public health nurses, epidemiologists, environmental health specialists, and sanitarians in ensuring the health and safety of shelter residents
  • Describe the role of public health in providing long-term mass care assistance to disaster victims
  • List some of the benefits and challenges of working with volunteers
  • Describe the steps needed to set up a volunteer program within a particular health agency
  • List possible roles volunteers can play during different stages of the emergency management cycle
  • Describe ways to best work with unaffiliated volunteers
  • Describe some of the legal issues in working with volunteers and explain the steps that must be taken to address those issues
  • List some of the basic forms and documents needed to run a Volunteer Reception Center
PHEP Capabilities: 
Mass Care