Mass Dispensing Sites: A Primer for Volunteers

Volunteer Management
Online Course
1 hour
University of Minnesota
Simulations, Exercises and Effective Education PERLC

Go to training host page. You will leave this site.


This training is designed to provide an overview of the general operations of mass dispensing sites and serves as an orientation for individuals who may be asked to work in those sites during an emergency. It is intended to complement just in time training provided on site at the time of deployment. Volunteers including MRC and CERT members and others including public health staff may find this training beneficial. Your volunteer coordinator may request that you provide her/him with your completed volunteer assessment form and course certificate to be maintained as part of your training record. NOTE: This module originally launched in 2006.

Learning Objectives: 
  • The important role that volunteers will play in a large public health emergency
  • Key issues that volunteers should understand in advance of an emergency and where additional information on these issues can be found
  • Why mass dispensing is a national priority for planning, training, and exercises
  • How the federal Strategic National Stockpile, or SNS, fits into overall public health emergency response
  • Challenges to operating mass dispensing sites
  • Basic site design and patient flow in a mass dispensing site
  • The types of positions that must be staffed for effective operation
  • The command structure used to manage sites
PHEP Capabilities: 
Medical Countermeasure Dispensing